What to Ask Before Hiring a Trusted Commercial Cleaning Company Service?

Commercial Cleaning Services

Maintaining a clean and hygienic environment is paramount for any business’s success. A spotless workspace not only enhances the aesthetic appeal but also promotes a healthier and more productive atmosphere. When seeking a reliable commercial cleaning company, asking the right questions is essential. Making the best choice of cleaning services for you will include some phone work and some in-person meetings with the cleaning crew. 

However, this guide presents a set of crucial questions to pose when interviewing potential commercial cleaning services in London, Ontario.

Interviewing a Commercial Cleaning Company

After reading this article and contacting local commercial cleaning firms to conduct phone interviews with those cleaning companies, you will have completed the first step for choosing a commercial cleaning service. During your call, you will inquire about the matters included in the below checklist. You can eliminate some of your alternatives by simply moving on to the next cleaning company if any of them don’t fit your standards based on the items provided. 

Before making a final choice, you might also think about speaking with a representative of the commercial cleaning business. Inquire about this choice with the person you are on the phone with.

Also, before taking the final call of decision, check for cleaning qualities. Read the qualities that make a commercial cleaning company in London, Ontario worthy in this blog- https://ronqueenservices.com/blog/9-must-have-qualities-of-a-top-commercial-office-cleaning-service-provider/. Once you find the top qualities in a company, you can consider that company as your cleaning professional. Apart from this, also ask these questions before selecting the office cleaning experts. 

  • Ask the following questions- 

During the evaluation process of commercial office cleaning in London Ontario, consider the following inquiries to ensure you’re making an informed decision. 

What Services Cleaning Company Offer? 

All of the business cleaning needs, including cleaning services, pantry management services, personnel supply services, and any other specialized cleaning services, must be met by the commercial cleaning firm.

A commercial cleaning company should be able to adapt their services to the needs of their customers. To ensure minimal impact on services and simplicity of operation, make sure the commercial cleaning companies in London Ontario can handle your company’s growth and adjustments.

What about the cleaning crew? 

The need for a skilled workforce cannot be overstated. The cleaning service needs an appropriate support system to hire workers, hold regular training sessions, and upskill existing staff. The team must be trained, thus it is important to understand what instructions are being delivered, how often, and by whom.

Is there any bond or insurance? 

Only a cleaning crew that is insured and bonded should work at your company. Everyone must be protected if something breaks or someone is hurt. Cleaning tasks go well most of the time, but on the off chance that something does go wrong, you’ll be glad it’s there, just like with homeowners and auto insurance. The business cleaning firm can show you proof of their insurance and bonding, which must be produced each year to ensure it is still in effect.

What are the cleaning guarantees? 

A reliable commercial cleaning service should stand behind the quality of their work. Inquire about their satisfaction guarantees and policies for addressing any concerns you might have after a cleaning session. Having clear guarantees ensures that you receive the level of service you expect.

The most accurate approach to assessing a service is through customer feedback. By doing this, you can determine the cleaning company’s advantages and disadvantages. With this information, the contract & service structure can also be planned.

What supplies do they use for cleaning your office? 

Make sure to inquire about cleaning supplies when speaking with cleaning services. Do they come from the cleaning service, or would you have to supply them? What about cleaning equipment like vacuums and dusters? Remember to inquire and make a note for comparisons if they use particular materials you believe are required.

What are the Terms of Service?

It’s common for plans to be altered or to be canceled at the last minute. However, the cleaning service you choose will usually have guidelines they must follow for the timetable to go according to plan for each business they clean. Even if you don’t know feel like you need a change, everyone eventually makes changes to their lives and jobs. Be sure to bring up this possibility during the interview.

Review the terms of the service contract thoroughly. Understand the frequency of cleaning visits, the scope of work to be performed during each visit, and any additional charges that might apply for extra services. Clarity on the terms helps avoid misunderstandings later.

What cleaning rates do they offer? 

Ask about the prices the cleaning business charges for the services you are interested in as a final question. This is the moment to inquire about topics like payment procedures, when payments are due for each billing cycle, if they bill weekly or monthly, and whether they do one-time cleanings, among other things. You might need to ask, but they will tell you about it.

Hire a commercial cleaning company today! 

Armed with the answers to these crucial questions, you can confidently hire a commercial cleaning company in London, Ontario that aligns with your business’s needs and values. A clean workspace not only enhances the professional image but also contributes to the well-being of your employees and customers.


Investing in a reliable commercial cleaning company is an investment in your business’s success. By asking the right questions, you can ensure that your workspace remains clean, inviting, and conducive to productivity.


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